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Windows 98 > Troubleshooting Windows 98

Modem Attempts to Dial when Windows Starts


When starting Windows, your modem tries to connect to your Internet service provider (ISP). This behavior can occur for any of the following reasons:

  • You use a program that automatically checks for updated components or Web pages
  • A program that dials your ISP is located in the StartUp folder
  • Your computer is infected with a Trojan horse "virus" such as System32.exe that starts when you start your computer. Note that most anti-virus programs do not currently detect or remove Trojan horse "viruses"
  • Symantec WinFax is installed on your computer

For solutions, see Microsoft's Knowledge Base Article No. 175312.