When starting Windows, your modem tries to connect to your Internet service provider (ISP). This behavior can occur for any of the following reasons:

• You use a program that automatically checks for updated components or Web pages
• A program that dials your ISP is located in the StartUp folder
• Your computer is infected with a Trojan horse "virus" such as System32.exe that starts when you start your computer. Note that most anti-virus programs do not currently detect or remove Trojan horse "viruses"
• Symantec WinFax is installed on your computer

For solutions, see Microsoft's Knowledge Base Article No. 175312.

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