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Windows 98 > Troubleshooting Windows 98

No Windows or Network logon dialog box


When you start Windows 98 you may not receive a Windows or Network logon dialog box. You may also receive one of the following error messages:

  • No network provider accepted the given network path
  • The operation being requested was not performed because the user has not logged on to the network. The specified service does not exist

In addition, the Change Passwords tab may be missing from the Passwords Properties dialog box.

This behavior can occur if the AutoLogon entry appears in the following registry key:

HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Network \ Real Mode Net


where <x> is a number.

To remove the AutoLogon entry from the registry:

  1. Select autolog.inf found in the \tools\mtsutil folder on your Windows 98 CD
  2. Right-click autolog.inf, and choose Install from the menu