ADDITIONAL ISSUES ================= Work Offline Dialog Box Appears If There Is No Internet Connection ------------------------------------------------------- If you do not have an active connection to the Internet and the Never Dial A Connection option is selected, when you start Internet Explorer you will see the following error message: "Web page not available when offline." You will be prompted to try again or work offline. To be prompted to dial a connection: 1. On the Tools menu, click Internet Options. 2. Click the Connections tab. 3. Click one of the following options: Dial Whenever A Network Connection Is Not Present - or - Always Dial My Default Connection 4. Click OK or Apply. FTP User Interface and Functionality ------------------------------------ Internet Explorer 5 has an improved FTP user interface when direct access to an FTP server is available. If you discover an issue in the FTP user interface that blocks FTP functionality, you can disable this feature on the Advanced tab in the Internet Options dialog box. The following functionality is not supported: - Internet connection via CERN proxy or Web proxies - Connecting to VAX or VMS FTP servers - Using the browser from within a separate application or service - Copying from server to server - Drag and drop from an FTP server, but you can drag and drop to an FTP server - The Copy command on the Edit menu and context menus does not work for items on an FTP server, but you can copy local items and paste them on an FTP server Outlook Express AutoSelect Feature ---------------------------------- The AutoSelect feature requires that the corresponding language support files are installed on your computer. You can obtain the language support files from the Internet Explorer 5 Add-On Components page. To turn the AutoSelect feature on or off, click the View menu, point to Encoding, and then click Auto-Select. Font Display Issues ------------------- If you run a non-Far East language version of Windows NT 4.0 and you have installed many large fonts, the system's ability to use those fonts may be exceeded. If Far East language Web pages are not displayed correctly, uninstall unnecessary fonts and then try again. A future release of the Windows NT Service Pack will contain a fix for this issue. Non-English Characters in URLs and Queries ------------------------------------------ Internet Explorer 5 uses a new standard to transmit non-English addresses (URLs) to the server. URLs are now encoded in a character encoding standard named UTF-8. If the server is running Microsoft Internet Information Server 4 or later, the URLs will work as expected. Many servers cannot process URLs encoded in UTF-8. To use non-English characters in URLs with these servers, carry out the following steps: 1. On the Tools menu, click Internet Options. 2. Click the Advanced tab. 3. Clear the Always Send URLs As UTF-8 check box. The query part of URLs is transmitted in a form fully compatible with Internet Explorer 4. Internet Explorer 4.x Compatibility Mode ---------------------------------------- The Internet Explorer 4.x compatibility option is useful to Web developers who want to view and test their Web sites on different versions of Internet Explorer using the same computer. You may not be able to change all settings for the browser while in this mode. When using the compatibility option, you should change Internet Options through Control Panel, not through the browser's Internet Options on the View menu. "Show Related Links" Option --------------------------- Internet Explorer 5 Help refers to a "Show Related Sites" option on the Tools menu. The correct name for this option is "Show Related Links." Windows Radio Toolbar --------------------- Internet Explorer 5 includes a Windows Radio toolbar that allows streaming radio playback. By default, the toolbar is not displayed when the browser is started. To display the toolbar whenever the browser is started, carry out the following steps: 1. On the Tools menu, click Internet Options 2. Click the Advanced tab 3. In the Multimedia area, click the Always Show Internet Explorer Radio Bar check box Changing the Language of Menus and Dialog Boxes ----------------------------------------------- Changing the language used in menus and dialog boxes may not work with all display adapters. If you see blank menus or dialog boxes after changing the language, there are two options: - Change the resolution of your display adapter. - Upgrade the driver for your display adapter to a newer version. Contact the manufacturer of your display adapter for information on updated drivers. AutoComplete Options -------------------- If you do not want AutoComplete to suggest matches for certain sensitive information, you have several options: - You can delete a specific AutoComplete entry by highlighting it in the AutoComplete drop-down list and pressing DELETE. - If you would like to delete a user name/password combination on a login page, delete the user name; the password will be deleted with it. - If you would like to clear all form or password information, click the Tools menu, click Internet Options, and then click the Content tab. Click AutoComplete, and then click Clear Forms or Clear Passwords. APPLICATION COMPATIBILITY ========================= Outlook Express Address Book Digital ID with Outlook 98 Installation ------------------------------------------------------- If Microsoft Outlook(R) 98 and Outlook Express are installed, the Address Book is shared. You cannot add a digital signature to shared Address Book entries. To work around this, carry out the following steps: 1. In the Address Book, click the Tools menu, and then click Options. 2. Click Do Not Share. This removes the shared Address Book and allows the addition of a digital signature to all Address Book entries. Microsoft Office 2000 PowerPoint Files ---------------------------- If you install Internet Explorer 5 as part of Microsoft Office(R) 2000, and then uninstall Internet Explorer 5, Microsoft PowerPoint may be unable to open certain files. To correct this, reinstall Internet Explorer 5. Office 2000 Excel Files Saved as HTML ------------------------------------- A spreadsheet generated in Microsoft Excel and saved as HTML can be viewed in Internet Explorer 5. Internet Explorer 5 does not currently allow the spreadsheet to be saved as HTML from within the browser. To edit the spreadsheet, use Excel to open the original HTML file. Visual Studio 6.0 ----------------- There are some known issues when you have Microsoft Visual Studio(R) 6.0 and Internet Explorer 5 installed on the same computer. These issues are resolved with Microsoft Visual Studio 6.0 SP3. If you are running Visual Studio 6.0, it is recommended that you upgrade to SP3 as soon as it is available at http://msdn.microsoft.com/vstudio/default.asp. DirecPC 2.0 ----------- After installing Internet Explorer 5 on a computer running DirecPC 2.0, you may receive an error message when starting the DirecPC software. To correct this problem, contact Hughes Network Systems to obtain an updated version of the DirecPC software. BackOffice Small Business Server -------------------------------- Users of BackOffice Small Business Server should upgrade to Small Business Server 4.5 before installing Internet Explorer 5. Without the upgrade, the SBS management console will flicker with each screen transition. Increasing the number of colors helps the problem but does not resolve it. Logitech Internet Keyboard -------------------------- Certain versions of the "Key Commander" software that ship with the Logitech Internet Keyboard are not compatible with Internet Explorer 5. Please check with Logitech Customer Support for an updated version, or search their Web site for for more information at http://www.logitech.com. Diamond Video Drivers --------------------- If you download Diamond video drivers from the Diamond Web site and install them over Internet Explorer 5, your system may be unable to restart, due a critical system file being replaced. There are two options for addressing this issue: Before you install these drivers: 1. Make a backup copy of the file Comctl32.dll found in the Windows\System or \Winnt\System32 folder (the system folder). 2. Install the Diamond video drivers. 3. Restart your computer by using a booTABLE floppy disk. 4. After the restart is complete, copy the backup version of Comctl32.dll to the system folder, overwriting the existing version of the file. 5. Remove the disk from the floppy disk drive, and restart the computer again. If the drivers have been installed: 1. Restart your computer by using a booTABLE floppy disk. 2. At the MS-DOS prompt, change directories to the folder containing the Internet Explorer 5 files. If these files were downloaded, the default location is C:\Windows Update Setup Files; or, on the CD-ROM, choose the IE5 folder under the correct operating system. 3. Extract the Comctl32.dll file by using the following command line: For Window 95 or Windows 98: extract /e /l c:\temp setupw95.cab comctl32.dll For Windows NT: extract /e /l c:\temp setupnt.cab comctl32.dll 4. Copy the extracted Comctl32.dll file from the C:\Temp folder into the Windows\System or \Winnt\System32 folder (the system folder), overwriting the existing version of the file. 5. Remove the disk from the floppy disk drive, and restart the computer again. Internet Explorer ActiveX Tree and Pop-up Menu Controls ------------------------------------------------------- During the installation of Internet Explorer 5, the Setup program removes earlier versions of the ActiveX Tree control and Pop-up menu controls due to compatibility issues with this version of the browser. Programs that rely on these controls may require reinstallation of the controls to restore functionality.