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The article quotes Richard Purcell, head of Microsoft's corporate privacy office as saying that Microsoft chairman Bill Gates "is really annoyed by the incredible pain we put everyone through in computing." (how does that sound?)
There is little more information to be found on this subject, but there have been 3 new security bulletins posted by Microsoft so far this month: one dealing with a flaw in Microsoft Office v. X for Mac, a second dealing with less secure default settings in Exchange Server 2000, and a third dealing with a buffer overflow in Windows 2000 Telnet service and Telnet Daemon in Interix 2.2.